Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR003

Patient Name

Steven Jones

MRN

MRN25456

Status

Fulfilled

Requesting From

City Medical Center

Requested Date

8/3/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Steven Jones, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by City Medical Center. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

S

Okay, I will follow up with my previous provider to see what's causing the delay.

Aug 4, 5:32 PM
Y

The transfer is complete. The records are now available for your specialist.

Aug 4, 8:25 PM
S

I've uploaded the consent form you requested. Please let me know if you need anything else.

Aug 6, 6:11 PM
Y

The transfer is complete. The records are now available for your specialist.

Aug 7, 6:10 PM
S

Just confirming my new address is on file for the transfer.

Aug 9, 4:41 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Aug 10, 3:18 AM
S

Hi, I'm just checking on the status of my record transfer. Any updates?

Aug 12, 11:14 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Aug 13, 2:22 PM
S

Okay, I will follow up with my previous provider to see what's causing the delay.

Aug 13, 10:15 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Aug 15, 2:12 AM
S

Okay, I will follow up with my previous provider to see what's causing the delay.

Aug 17, 4:32 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Aug 17, 8:18 PM
S

Can you confirm you received the documents I sent over last week?

Aug 18, 6:31 AM
Y

We've received your consent form. The records should be transferred shortly.

Aug 21, 5:59 AM
S

I've uploaded the consent form you requested. Please let me know if you need anything else.

Aug 23, 8:26 AM