Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR004

Patient Name

John Campbell

MRN

MRN48814

Status

In Progress

Requesting From

St. Luke's Medical

Requested Date

11/20/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, John Campbell, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by St. Luke's Medical. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

J

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Nov 22, 11:13 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Nov 24, 2:44 PM
J

Thank you for the update! When do you think it will be completed?

Nov 26, 11:08 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Nov 28, 8:19 PM
J

Just confirming my new address is on file for the transfer.

Nov 30, 9:08 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Dec 3, 2:30 AM
J

Is it possible to get a copy of the records sent to my email as well?

Dec 4, 3:48 AM
Y

We've received your consent form. The records should be transferred shortly.

Dec 5, 1:11 PM
J

Thanks for your help, I really appreciate it.

Dec 8, 1:22 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Dec 9, 7:51 PM
J

Just confirming my new address is on file for the transfer.

Dec 12, 2:43 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Dec 13, 3:15 AM
J

Okay, I will follow up with my previous provider to see what's causing the delay.

Dec 15, 9:20 AM