Patient Name
Laura White
MRN
MRN57709
Status
Denied
Requesting From
Mercy General
Requested Date
11/2/2025
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Laura White, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Okay, I will follow up with my previous provider to see what's causing the delay.
Certainly, we can provide you with a digital copy once the transfer is finalized.
Thank you for the update! When do you think it will be completed?
Certainly, we can provide you with a digital copy once the transfer is finalized.
Can you confirm you received the documents I sent over last week?
We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.
Thank you for the update! When do you think it will be completed?
We've received your consent form. The records should be transferred shortly.
Is it possible to get a copy of the records sent to my email as well?
Certainly, we can provide you with a digital copy once the transfer is finalized.