Patient Name
Deborah Hernandez
MRN
MRN14201
Status
Denied
Requesting From
Mercy General
Requested Date
1/2/2024
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Deborah Hernandez, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
I have an appointment with the new specialist next month, so I'm hoping to have the records by then.
We've received your consent form. The records should be transferred shortly.
Is it possible to get a copy of the records sent to my email as well?
We've updated your address. We'll ensure the records are sent to the correct location.
Can you confirm you received the documents I sent over last week?
The transfer is complete. The records are now available for your specialist.
I have an appointment with the new specialist next month, so I'm hoping to have the records by then.
Thank you for following up. Please let us know if they provide any new information.
Just confirming my new address is on file for the transfer.
We've updated your address. We'll ensure the records are sent to the correct location.
Is it possible to get a copy of the records sent to my email as well?