Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR008

Patient Name

Carol Lee

MRN

MRN94936

Status

Denied

Requesting From

University Hospital

Requested Date

11/26/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Carol Lee, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

C

Okay, I will follow up with my previous provider to see what's causing the delay.

Nov 29, 3:27 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Nov 29, 6:47 AM
C

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Nov 29, 10:27 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Nov 30, 10:32 PM
C

Hi, I'm just checking on the status of my record transfer. Any updates?

Dec 3, 8:20 AM
Y

We've received your consent form. The records should be transferred shortly.

Dec 4, 2:24 AM
C

Just confirming my new address is on file for the transfer.

Dec 5, 9:49 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Dec 6, 6:50 PM