Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR008

Patient Name

Charles Jackson

MRN

MRN97014

Status

Fulfilled

Requesting From

St. Luke's Medical

Requested Date

5/12/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Charles Jackson, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by St. Luke's Medical. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

C

Just confirming my new address is on file for the transfer.

May 14, 9:10 PM
Y

Thank you for following up. Please let us know if they provide any new information.

May 15, 11:13 AM
C

Can you confirm you received the documents I sent over last week?

May 17, 7:17 PM
Y

Thank you for following up. Please let us know if they provide any new information.

May 19, 2:34 PM
C

Thank you for the update! When do you think it will be completed?

May 21, 5:49 AM
Y

We've received your consent form. The records should be transferred shortly.

May 21, 3:50 PM
C

Can you confirm you received the documents I sent over last week?

May 23, 6:51 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

May 23, 7:57 AM
C

Thank you for the update! When do you think it will be completed?

May 24, 2:25 PM
Y

You're welcome. We're happy to help facilitate this process for you.

May 25, 10:39 PM
C

Okay, I will follow up with my previous provider to see what's causing the delay.

May 27, 6:17 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

May 29, 5:44 AM
C

Is it possible to get a copy of the records sent to my email as well?

May 29, 4:12 PM