Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR009

Patient Name

Michelle Garcia

MRN

MRN75086

Status

Fulfilled

Requesting From

Suburban Health

Requested Date

8/19/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Michelle Garcia, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Suburban Health. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

M

Okay, I will follow up with my previous provider to see what's causing the delay.

Aug 22, 11:14 AM
Y

We've received your consent form. The records should be transferred shortly.

Aug 24, 4:24 PM
M

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Aug 26, 1:15 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Aug 26, 4:39 PM
M

Thank you for the update! When do you think it will be completed?

Aug 29, 6:20 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Aug 29, 10:03 PM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Aug 30, 6:13 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Aug 30, 9:17 AM
M

Thanks for your help, I really appreciate it.

Aug 31, 4:15 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Sep 2, 10:29 PM