Patient Name
Gary Anderson
MRN
MRN54749
Status
Denied
Requesting From
Mercy General
Requested Date
8/14/2024
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Gary Anderson, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Just confirming my new address is on file for the transfer.
You're welcome. We're happy to help facilitate this process for you.
Can you confirm you received the documents I sent over last week?
We've received your consent form. The records should be transferred shortly.
I've uploaded the consent form you requested. Please let me know if you need anything else.
We've updated your address. We'll ensure the records are sent to the correct location.
Thanks for your help, I really appreciate it.
The transfer is complete. The records are now available for your specialist.
Can you confirm you received the documents I sent over last week?
We've received your consent form. The records should be transferred shortly.
Just confirming my new address is on file for the transfer.
We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.