Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR009

Patient Name

Angela Jones

MRN

MRN79180

Status

Denied

Requesting From

General Hospital

Requested Date

2/5/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Angela Jones, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by General Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

A

Just confirming my new address is on file for the transfer.

Feb 8, 12:20 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Feb 8, 6:44 AM
A

Thanks for your help, I really appreciate it.

Feb 10, 12:40 PM
Y

We've received your consent form. The records should be transferred shortly.

Feb 11, 2:47 AM
A

Is it possible to get a copy of the records sent to my email as well?

Feb 12, 9:45 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Feb 14, 9:53 PM
A

Can you confirm you received the documents I sent over last week?

Feb 15, 2:21 AM
Y

We've received your consent form. The records should be transferred shortly.

Feb 18, 2:06 AM