Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR012

Patient Name

James Edwards

MRN

MRN37524

Status

Denied

Requesting From

Central Clinic

Requested Date

10/7/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, James Edwards, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

Okay, I will follow up with my previous provider to see what's causing the delay.

Oct 10, 12:00 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Oct 12, 4:56 PM
J

Thank you for the update! When do you think it will be completed?

Oct 15, 1:26 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Oct 16, 9:37 PM
J

Thanks for your help, I really appreciate it.

Oct 17, 10:55 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Oct 18, 1:36 AM
J

Is it possible to get a copy of the records sent to my email as well?

Oct 20, 1:58 AM
Y

The transfer is complete. The records are now available for your specialist.

Oct 20, 3:42 AM
J

I've uploaded the consent form you requested. Please let me know if you need anything else.

Oct 22, 3:03 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Oct 25, 2:22 AM
J

Just confirming my new address is on file for the transfer.

Oct 26, 8:11 PM
Y

The transfer is complete. The records are now available for your specialist.

Oct 27, 2:28 AM
J

Can you confirm you received the documents I sent over last week?

Oct 28, 7:03 PM
Y

The transfer is complete. The records are now available for your specialist.

Oct 31, 6:21 AM
J

Can you confirm you received the documents I sent over last week?

Nov 1, 11:37 AM