Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR013

Patient Name

Kimberly Hernandez

MRN

MRN36593

Status

Fulfilled

Requesting From

St. Luke's Medical

Requested Date

10/26/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Kimberly Hernandez, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by St. Luke's Medical. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

K

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Oct 28, 1:16 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Oct 29, 10:13 PM
K

Can you confirm you received the documents I sent over last week?

Oct 30, 9:34 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Nov 2, 6:33 AM
K

Can you confirm you received the documents I sent over last week?

Nov 2, 8:55 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Nov 3, 1:26 PM
K

Can you confirm you received the documents I sent over last week?

Nov 4, 1:13 PM
Y

The transfer is complete. The records are now available for your specialist.

Nov 4, 10:50 PM
K

Thank you for the update! When do you think it will be completed?

Nov 5, 11:02 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Nov 6, 9:30 PM
K

Just confirming my new address is on file for the transfer.

Nov 7, 11:22 PM
Y

We've received your consent form. The records should be transferred shortly.

Nov 8, 11:40 PM
K

Okay, I will follow up with my previous provider to see what's causing the delay.

Nov 10, 9:08 PM
Y

The transfer is complete. The records are now available for your specialist.

Nov 10, 11:46 PM
K

Is it possible to get a copy of the records sent to my email as well?

Nov 11, 11:44 AM