Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR015

Patient Name

Melissa Martinez

MRN

MRN12374

Status

Fulfilled

Requesting From

Suburban Health

Requested Date

2/19/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Melissa Martinez, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Suburban Health. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

M

Just confirming my new address is on file for the transfer.

Feb 20, 2:03 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Feb 22, 7:22 AM
M

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 24, 3:00 AM
Y

We've received your consent form. The records should be transferred shortly.

Feb 24, 11:30 PM
M

Can you confirm you received the documents I sent over last week?

Feb 25, 6:24 PM
Y

The transfer is complete. The records are now available for your specialist.

Feb 26, 6:37 PM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Feb 29, 3:56 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Mar 2, 11:29 PM
M

Just confirming my new address is on file for the transfer.

Mar 4, 1:21 PM
Y

We've received your consent form. The records should be transferred shortly.

Mar 5, 9:30 PM
M

Is it possible to get a copy of the records sent to my email as well?

Mar 7, 12:25 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Mar 9, 6:15 PM
M

Thanks for your help, I really appreciate it.

Mar 10, 5:49 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Mar 13, 1:05 PM