Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR016

Patient Name

Sandra Thompson

MRN

MRN69522

Status

Denied

Requesting From

Community Clinic

Requested Date

3/7/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Sandra Thompson, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Community Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

S

Is it possible to get a copy of the records sent to my email as well?

Mar 10, 2:46 AM
Y

We've received your consent form. The records should be transferred shortly.

Mar 11, 10:25 PM
S

Okay, I will follow up with my previous provider to see what's causing the delay.

Mar 11, 10:32 PM
Y

You're welcome. We're happy to help facilitate this process for you.

Mar 13, 9:08 AM
S

Thanks for your help, I really appreciate it.

Mar 14, 3:12 AM