Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR016

Patient Name

Paul Wilson

MRN

MRN29806

Status

Denied

Requesting From

Community Clinic

Requested Date

10/6/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Paul Wilson, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Community Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

P

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Oct 8, 6:07 AM
Y

The transfer is complete. The records are now available for your specialist.

Oct 9, 6:19 AM
P

Thanks for your help, I really appreciate it.

Oct 11, 3:34 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Oct 14, 1:35 PM
P

Hi, I'm just checking on the status of my record transfer. Any updates?

Oct 15, 3:06 PM
Y

You're welcome. We're happy to help facilitate this process for you.

Oct 16, 5:35 PM
P

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Oct 16, 7:12 PM
Y

We've received your consent form. The records should be transferred shortly.

Oct 18, 7:06 AM
P

Just confirming my new address is on file for the transfer.

Oct 18, 10:03 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Oct 20, 1:13 AM
P

Can you confirm you received the documents I sent over last week?

Oct 20, 9:15 AM
Y

We've received your consent form. The records should be transferred shortly.

Oct 20, 4:31 PM
P

Okay, I will follow up with my previous provider to see what's causing the delay.

Oct 23, 12:06 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Oct 24, 10:34 AM
P

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Oct 25, 6:55 AM