Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR018

Patient Name

Jeffrey Doe

MRN

MRN77367

Status

Denied

Requesting From

Central Clinic

Requested Date

1/14/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jeffrey Doe, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

Thank you for the update! When do you think it will be completed?

Jan 17, 1:56 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jan 18, 8:22 AM
J

Can you confirm you received the documents I sent over last week?

Jan 18, 12:03 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Jan 20, 8:29 PM
J

Hi, I'm just checking on the status of my record transfer. Any updates?

Jan 23, 4:56 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jan 26, 10:09 AM
J

Thanks for your help, I really appreciate it.

Jan 27, 7:43 AM
Y

We've received your consent form. The records should be transferred shortly.

Jan 29, 6:26 PM
J

Just confirming my new address is on file for the transfer.

Jan 30, 7:10 AM
Y

We've received your consent form. The records should be transferred shortly.

Jan 31, 3:31 AM