Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR019

Patient Name

David White

MRN

MRN20292

Status

Denied

Requesting From

University Hospital

Requested Date

10/24/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, David White, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

D

Thank you for the update! When do you think it will be completed?

Oct 28, 5:29 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Oct 30, 2:03 PM
D

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Oct 31, 9:08 PM
Y

You're welcome. We're happy to help facilitate this process for you.

Nov 3, 3:44 PM
D

Just confirming my new address is on file for the transfer.

Nov 4, 4:45 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Nov 6, 4:43 AM
D

Hi, I'm just checking on the status of my record transfer. Any updates?

Nov 7, 7:04 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Nov 9, 5:02 PM
D

Thanks for your help, I really appreciate it.

Nov 10, 7:17 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Nov 11, 11:46 AM
D

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Nov 14, 7:08 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Nov 15, 8:12 AM