Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR020

Patient Name

Jeffrey Green

MRN

MRN43394

Status

Denied

Requesting From

General Hospital

Requested Date

7/14/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jeffrey Green, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by General Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

Okay, I will follow up with my previous provider to see what's causing the delay.

Jul 18, 11:31 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Jul 20, 4:32 PM
J

Is it possible to get a copy of the records sent to my email as well?

Jul 23, 6:21 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jul 25, 8:36 AM
J

Thanks for your help, I really appreciate it.

Jul 26, 12:41 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jul 27, 1:01 PM