Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR021

Patient Name

Mark Miller

MRN

MRN92880

Status

Denied

Requesting From

City Medical Center

Requested Date

3/26/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Mark Miller, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by City Medical Center. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

AI-Generated Medical Summary
This summary was generated by AI and can be edited.

Patient is a 58-year-old male with a history of well-controlled hypertension and Type 2 Diabetes, currently managed with Lisinopril and Metformin. He reports good medication adherence and denies any new symptoms. Vitals are stable. Plan is to continue current treatment and follow up in 3 months.

M

Hi, I'm just checking on the status of my record transfer. Any updates?

Mar 27, 11:59 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Mar 29, 9:18 AM
M

Okay, I will follow up with my previous provider to see what's causing the delay.

Apr 1, 8:18 AM
Y

We've received your consent form. The records should be transferred shortly.

Apr 2, 8:52 PM
M

Just confirming my new address is on file for the transfer.

Apr 4, 3:33 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Apr 7, 7:49 AM
M

Is it possible to get a copy of the records sent to my email as well?

Apr 10, 4:02 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Apr 10, 1:56 PM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Apr 11, 10:57 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Apr 13, 1:32 AM