Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR023

Patient Name

Gary Brown

MRN

MRN25826

Status

Denied

Requesting From

Central Clinic

Requested Date

1/20/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Gary Brown, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

G

Just confirming my new address is on file for the transfer.

Jan 22, 5:25 PM
Y

We've received your consent form. The records should be transferred shortly.

Jan 24, 4:00 AM
G

Can you confirm you received the documents I sent over last week?

Jan 24, 6:32 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jan 27, 3:56 PM
G

Thank you for the update! When do you think it will be completed?

Jan 30, 3:20 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Jan 31, 2:54 PM
G

Thanks for your help, I really appreciate it.

Feb 1, 4:25 AM
Y

We've received your consent form. The records should be transferred shortly.

Feb 2, 4:59 PM
G

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 4, 3:34 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Feb 7, 7:22 AM
G

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Feb 7, 1:21 PM
Y

The transfer is complete. The records are now available for your specialist.

Feb 10, 12:33 AM