Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR023

Patient Name

Matthew Walker

MRN

MRN29382

Status

Denied

Requesting From

Central Clinic

Requested Date

7/20/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Matthew Walker, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

M

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jul 22, 7:09 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 22, 3:07 PM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Jul 25, 2:06 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 27, 9:35 PM
M

Okay, I will follow up with my previous provider to see what's causing the delay.

Jul 30, 7:54 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jul 31, 7:21 AM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Jul 31, 7:18 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Aug 3, 10:31 AM
M

I've uploaded the consent form you requested. Please let me know if you need anything else.

Aug 4, 2:33 AM