Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR026

Patient Name

Kimberly Gonzalez

MRN

MRN12260

Status

Fulfilled

Requesting From

Mount Sinai

Requested Date

2/10/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Kimberly Gonzalez, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mount Sinai. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

K

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 14, 5:10 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Feb 15, 7:26 PM
K

Thanks for your help, I really appreciate it.

Feb 16, 12:58 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Feb 18, 1:43 AM
K

Just confirming my new address is on file for the transfer.

Feb 18, 2:36 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Feb 20, 4:46 PM
K

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 22, 3:56 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Feb 24, 12:49 AM
K

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 24, 4:17 PM
Y

You're welcome. We're happy to help facilitate this process for you.

Feb 26, 5:24 AM
K

Is it possible to get a copy of the records sent to my email as well?

Feb 28, 11:11 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Mar 3, 9:51 AM
K

Hi, I'm just checking on the status of my record transfer. Any updates?

Mar 3, 11:56 AM