Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR026

Patient Name

Robert Lewis

MRN

MRN58755

Status

Denied

Requesting From

University Hospital

Requested Date

1/8/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Robert Lewis, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

R

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jan 10, 4:26 AM
Y

We've received your consent form. The records should be transferred shortly.

Jan 12, 1:17 AM
R

Just confirming my new address is on file for the transfer.

Jan 14, 1:18 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Jan 14, 9:20 PM
R

Just confirming my new address is on file for the transfer.

Jan 15, 5:23 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Jan 17, 8:17 PM