Patient Name
Kathleen Martin
MRN
MRN40779
Status
Denied
Requesting From
Mercy General
Requested Date
4/23/2024
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Kathleen Martin, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Can you confirm you received the documents I sent over last week?
You're welcome. We're happy to help facilitate this process for you.
Okay, I will follow up with my previous provider to see what's causing the delay.
You're welcome. We're happy to help facilitate this process for you.
Hi, I'm just checking on the status of my record transfer. Any updates?
Certainly, we can provide you with a digital copy once the transfer is finalized.
Is it possible to get a copy of the records sent to my email as well?
We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.
I've uploaded the consent form you requested. Please let me know if you need anything else.
We've initiated the request with your previous provider and are awaiting their response.
I've uploaded the consent form you requested. Please let me know if you need anything else.
The transfer is complete. The records are now available for your specialist.