Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR027

Patient Name

Jeffrey Young

MRN

MRN18875

Status

Denied

Requesting From

City Medical Center

Requested Date

12/6/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jeffrey Young, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by City Medical Center. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

Thank you for the update! When do you think it will be completed?

Dec 9, 3:24 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Dec 11, 1:52 PM
J

Thanks for your help, I really appreciate it.

Dec 12, 6:23 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Dec 12, 5:24 PM
J

Just confirming my new address is on file for the transfer.

Dec 13, 1:21 AM
Y

The transfer is complete. The records are now available for your specialist.

Dec 15, 11:08 PM
J

Just confirming my new address is on file for the transfer.

Dec 18, 7:15 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Dec 21, 1:35 PM
J

Just confirming my new address is on file for the transfer.

Dec 24, 5:51 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Dec 26, 11:14 AM
J

Okay, I will follow up with my previous provider to see what's causing the delay.

Dec 29, 7:56 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Dec 30, 4:58 AM
J

Okay, I will follow up with my previous provider to see what's causing the delay.

Jan 1, 11:29 PM