Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR032

Patient Name

Mary Gonzalez

MRN

MRN63065

Status

Fulfilled

Requesting From

University Hospital

Requested Date

1/13/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Mary Gonzalez, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

M

Hi, I'm just checking on the status of my record transfer. Any updates?

Jan 16, 4:40 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jan 16, 11:38 AM
M

Thanks for your help, I really appreciate it.

Jan 16, 5:38 PM
Y

We've received your consent form. The records should be transferred shortly.

Jan 18, 4:51 PM
M

Okay, I will follow up with my previous provider to see what's causing the delay.

Jan 21, 6:06 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Jan 22, 12:28 AM
M

Is it possible to get a copy of the records sent to my email as well?

Jan 23, 1:46 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Jan 23, 4:54 AM
M

Is it possible to get a copy of the records sent to my email as well?

Jan 23, 10:39 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jan 23, 11:41 PM
M

Can you confirm you received the documents I sent over last week?

Jan 25, 1:50 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Jan 26, 11:49 PM
M

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jan 28, 4:04 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jan 30, 7:07 PM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Feb 2, 12:54 AM