Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR032

Patient Name

Angela Young

MRN

MRN65460

Status

Denied

Requesting From

St. Luke's Medical

Requested Date

5/23/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Angela Young, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by St. Luke's Medical. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

A

Okay, I will follow up with my previous provider to see what's causing the delay.

May 26, 3:49 AM
Y

Thank you for following up. Please let us know if they provide any new information.

May 28, 2:15 PM
A

Just confirming my new address is on file for the transfer.

May 28, 7:35 PM
Y

We've received your consent form. The records should be transferred shortly.

May 31, 9:09 AM
A

Just confirming my new address is on file for the transfer.

Jun 1, 5:24 AM
Y

The transfer is complete. The records are now available for your specialist.

Jun 3, 4:05 PM
A

Okay, I will follow up with my previous provider to see what's causing the delay.

Jun 5, 5:59 PM
Y

We've received your consent form. The records should be transferred shortly.

Jun 7, 2:24 AM
A

Just confirming my new address is on file for the transfer.

Jun 8, 5:16 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jun 11, 12:28 AM
A

Thanks for your help, I really appreciate it.

Jun 11, 3:09 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jun 12, 1:56 PM
A

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jun 13, 1:07 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jun 14, 8:12 PM
A

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jun 16, 9:06 AM