Patient Name
Jessica Doe
MRN
MRN83382
Status
Denied
Requesting From
Central Clinic
Requested Date
9/14/2023
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jessica Doe, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Is it possible to get a copy of the records sent to my email as well?
Certainly, we can provide you with a digital copy once the transfer is finalized.
Okay, I will follow up with my previous provider to see what's causing the delay.
You're welcome. We're happy to help facilitate this process for you.
Can you confirm you received the documents I sent over last week?
Certainly, we can provide you with a digital copy once the transfer is finalized.
Okay, I will follow up with my previous provider to see what's causing the delay.
Thank you for following up. Please let us know if they provide any new information.
Okay, I will follow up with my previous provider to see what's causing the delay.
We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.