Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR034

Patient Name

Lisa Martin

MRN

MRN82476

Status

Fulfilled

Requesting From

Mercy General

Requested Date

4/19/2026

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Lisa Martin, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

L

I've uploaded the consent form you requested. Please let me know if you need anything else.

Apr 22, 4:01 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Apr 22, 11:48 PM
L

Thanks for your help, I really appreciate it.

Apr 25, 8:45 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Apr 28, 8:14 AM
L

Okay, I will follow up with my previous provider to see what's causing the delay.

Apr 29, 8:31 PM
Y

We've received your consent form. The records should be transferred shortly.

Apr 30, 6:15 AM
L

Okay, I will follow up with my previous provider to see what's causing the delay.

May 2, 10:09 PM
Y

You're welcome. We're happy to help facilitate this process for you.

May 4, 6:15 AM
L

Okay, I will follow up with my previous provider to see what's causing the delay.

May 6, 12:31 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

May 6, 6:55 PM
L

Can you confirm you received the documents I sent over last week?

May 7, 8:06 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

May 7, 5:10 PM
L

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

May 9, 4:48 PM