Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR035

Patient Name

Chris Roberts

MRN

MRN22588

Status

Denied

Requesting From

City Medical Center

Requested Date

1/19/2026

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Chris Roberts, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by City Medical Center. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

C

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jan 23, 5:40 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Jan 24, 12:29 AM
C

Can you confirm you received the documents I sent over last week?

Jan 25, 2:31 AM
Y

We've received your consent form. The records should be transferred shortly.

Jan 25, 7:16 AM
C

Just confirming my new address is on file for the transfer.

Jan 27, 2:54 AM