Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR036

Patient Name

Charles Gonzalez

MRN

MRN49542

Status

In Progress

Requesting From

Mount Sinai

Requested Date

12/3/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Charles Gonzalez, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mount Sinai. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

C

Hi, I'm just checking on the status of my record transfer. Any updates?

Dec 4, 11:22 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Dec 7, 4:34 AM
C

Thank you for the update! When do you think it will be completed?

Dec 7, 8:32 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Dec 9, 6:49 AM
C

Okay, I will follow up with my previous provider to see what's causing the delay.

Dec 9, 2:17 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Dec 11, 12:55 AM
C

Hi, I'm just checking on the status of my record transfer. Any updates?

Dec 11, 8:20 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Dec 12, 6:58 AM