Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR036

Patient Name

John Young

MRN

MRN59405

Status

Fulfilled

Requesting From

Mount Sinai

Requested Date

2/24/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, John Young, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mount Sinai. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

J

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 27, 9:53 AM
Y

The transfer is complete. The records are now available for your specialist.

Mar 1, 10:00 PM
J

Thank you for the update! When do you think it will be completed?

Mar 4, 12:15 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Mar 5, 8:30 AM
J

Can you confirm you received the documents I sent over last week?

Mar 7, 2:07 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Mar 7, 5:39 PM
J

Hi, I'm just checking on the status of my record transfer. Any updates?

Mar 8, 7:33 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Mar 10, 1:46 PM
J

Okay, I will follow up with my previous provider to see what's causing the delay.

Mar 10, 10:39 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Mar 11, 1:34 AM
J

Thank you for the update! When do you think it will be completed?

Mar 12, 7:05 AM
Y

We've received your consent form. The records should be transferred shortly.

Mar 12, 10:53 PM
J

Just confirming my new address is on file for the transfer.

Mar 14, 2:04 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Mar 14, 4:21 PM