Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR038

Patient Name

Michelle White

MRN

MRN28732

Status

Fulfilled

Requesting From

Mercy General

Requested Date

9/20/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Michelle White, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

M

Okay, I will follow up with my previous provider to see what's causing the delay.

Sep 24, 4:52 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Sep 25, 1:39 AM
M

Hi, I'm just checking on the status of my record transfer. Any updates?

Sep 25, 1:14 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Sep 28, 9:38 AM
M

Okay, I will follow up with my previous provider to see what's causing the delay.

Sep 30, 8:54 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Oct 2, 10:44 PM
M

Thanks for your help, I really appreciate it.

Oct 4, 4:26 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Oct 6, 2:41 PM
M

Is it possible to get a copy of the records sent to my email as well?

Oct 7, 9:11 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Oct 10, 12:42 PM
M

Thanks for your help, I really appreciate it.

Oct 10, 3:13 PM