Patient Name
Mary Phillips
MRN
MRN17677
Status
Denied
Requesting From
City Medical Center
Requested Date
9/9/2023
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Mary Phillips, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by City Medical Center. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Hi, I'm just checking on the status of my record transfer. Any updates?
Thank you for following up. Please let us know if they provide any new information.
Thank you for the update! When do you think it will be completed?
You're welcome. We're happy to help facilitate this process for you.
I've uploaded the consent form you requested. Please let me know if you need anything else.
Thank you for following up. Please let us know if they provide any new information.
Can you confirm you received the documents I sent over last week?
You're welcome. We're happy to help facilitate this process for you.
Is it possible to get a copy of the records sent to my email as well?