Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR040

Patient Name

Ashley Williams

MRN

MRN29261

Status

Fulfilled

Requesting From

Central Clinic

Requested Date

7/11/2023

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Ashley Williams, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

A

Thank you for the update! When do you think it will be completed?

Jul 13, 9:20 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Jul 14, 5:13 AM
A

Okay, I will follow up with my previous provider to see what's causing the delay.

Jul 14, 10:14 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jul 15, 8:06 PM
A

Hi, I'm just checking on the status of my record transfer. Any updates?

Jul 17, 7:02 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jul 19, 9:43 PM
A

Okay, I will follow up with my previous provider to see what's causing the delay.

Jul 22, 7:46 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Jul 25, 10:00 AM
A

Okay, I will follow up with my previous provider to see what's causing the delay.

Jul 27, 2:54 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jul 29, 12:26 PM
A

Hi, I'm just checking on the status of my record transfer. Any updates?

Jul 31, 11:35 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Aug 3, 12:37 AM
A

Can you confirm you received the documents I sent over last week?

Aug 4, 2:09 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Aug 5, 4:36 AM
A

I've uploaded the consent form you requested. Please let me know if you need anything else.

Aug 5, 10:14 PM