Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR042

Patient Name

Jason Hill

MRN

MRN19327

Status

Denied

Requesting From

Community Clinic

Requested Date

4/19/2026

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jason Hill, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Community Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

Hi, I'm just checking on the status of my record transfer. Any updates?

Apr 20, 2:27 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Apr 22, 12:45 AM
J

Thank you for the update! When do you think it will be completed?

Apr 22, 5:05 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Apr 24, 4:53 PM
J

Just confirming my new address is on file for the transfer.

Apr 25, 3:20 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Apr 26, 6:08 PM
J

Thanks for your help, I really appreciate it.

Apr 27, 5:18 PM
Y

You're welcome. We're happy to help facilitate this process for you.

Apr 30, 5:57 AM
J

Can you confirm you received the documents I sent over last week?

May 1, 3:37 AM
Y

Thank you for following up. Please let us know if they provide any new information.

May 4, 3:06 AM
J

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

May 4, 7:15 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

May 5, 6:15 AM
J

Okay, I will follow up with my previous provider to see what's causing the delay.

May 6, 4:08 PM