Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR042

Patient Name

Jennifer Martin

MRN

MRN62791

Status

Denied

Requesting From

University Hospital

Requested Date

12/9/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jennifer Martin, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

Is it possible to get a copy of the records sent to my email as well?

Dec 11, 4:07 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Dec 13, 4:46 AM
J

Can you confirm you received the documents I sent over last week?

Dec 14, 11:58 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Dec 16, 4:50 AM
J

Just confirming my new address is on file for the transfer.

Dec 17, 7:18 AM
Y

The transfer is complete. The records are now available for your specialist.

Dec 20, 2:44 AM
J

Okay, I will follow up with my previous provider to see what's causing the delay.

Dec 21, 3:22 PM