Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR043

Patient Name

Sarah Taylor

MRN

MRN52836

Status

Fulfilled

Requesting From

Mercy General

Requested Date

7/17/2026

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Sarah Taylor, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mercy General. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

S

Okay, I will follow up with my previous provider to see what's causing the delay.

Jul 20, 12:13 AM
Y

You're welcome. We're happy to help facilitate this process for you.

Jul 20, 6:54 AM
S

Can you confirm you received the documents I sent over last week?

Jul 23, 6:43 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 23, 5:04 PM
S

Hi, I'm just checking on the status of my record transfer. Any updates?

Jul 26, 1:33 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 26, 3:49 AM
S

Can you confirm you received the documents I sent over last week?

Jul 29, 2:21 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 31, 4:37 PM
S

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Aug 1, 9:52 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Aug 4, 3:44 PM
S

Can you confirm you received the documents I sent over last week?

Aug 4, 5:37 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Aug 6, 12:18 AM
S

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Aug 7, 3:45 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Aug 10, 3:35 AM