Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR043

Patient Name

Eric Nelson

MRN

MRN42956

Status

In Progress

Requesting From

Mount Sinai

Requested Date

6/5/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Eric Nelson, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mount Sinai. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Eligibility Results
Patient's coverage details based on last check.
StatusActive
Plan NameBlueCross PPO Gold
Coverage Dates01/01/2024 - 12/31/2024
Primary Care Co-pay$25
Specialist Co-pay$50

Deductibles

Individual$850.75 / $1,500
Family$1,250.00 / $3,000

Out-of-Pocket Max

Individual$2,100.50 / $5,000
Family$3,500.00 / $10,000

E

Can you confirm you received the documents I sent over last week?

Jun 8, 8:39 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jun 11, 4:29 AM
E

Just confirming my new address is on file for the transfer.

Jun 13, 3:26 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jun 16, 12:20 AM
E

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jun 16, 9:51 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Jun 17, 1:13 AM
E

Okay, I will follow up with my previous provider to see what's causing the delay.

Jun 19, 7:48 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Jun 20, 1:06 AM
E

Just confirming my new address is on file for the transfer.

Jun 22, 11:40 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jun 23, 5:07 AM
E

Just confirming my new address is on file for the transfer.

Jun 23, 8:47 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jun 25, 8:22 PM
E

Thank you for the update! When do you think it will be completed?

Jun 28, 2:18 PM