Patient Name
Carol Campbell
MRN
MRN86970
Status
Denied
Requesting From
Mount Sinai
Requested Date
1/2/2024
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Carol Campbell, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Mount Sinai. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Hi, I'm just checking on the status of my record transfer. Any updates?
We've updated your address. We'll ensure the records are sent to the correct location.
Thank you for the update! When do you think it will be completed?
You're welcome. We're happy to help facilitate this process for you.
I've uploaded the consent form you requested. Please let me know if you need anything else.
The request is still in progress. We expect to have an update within 3-5 business days.
Okay, I will follow up with my previous provider to see what's causing the delay.
The transfer is complete. The records are now available for your specialist.
Thanks for your help, I really appreciate it.
We've initiated the request with your previous provider and are awaiting their response.
I have an appointment with the new specialist next month, so I'm hoping to have the records by then.
The transfer is complete. The records are now available for your specialist.