Patient Name
Jason Brown
MRN
MRN96795
Status
Denied
Requesting From
Central Clinic
Requested Date
2/17/2024
This record request was initiated for continuity of care following the patient's recent relocation. The patient, Jason Brown, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.
Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).
Denial Reason
The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.
Deductibles
Out-of-Pocket Max
Notes
Coverage terminated on 12/31/2023. Please check for new insurance.
Thanks for your help, I really appreciate it.
The request is still in progress. We expect to have an update within 3-5 business days.
Okay, I will follow up with my previous provider to see what's causing the delay.
You're welcome. We're happy to help facilitate this process for you.
Is it possible to get a copy of the records sent to my email as well?
We've initiated the request with your previous provider and are awaiting their response.
Can you confirm you received the documents I sent over last week?
The transfer is complete. The records are now available for your specialist.
Okay, I will follow up with my previous provider to see what's causing the delay.