Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR044

Patient Name

Scott Mitchell

MRN

MRN80709

Status

Denied

Requesting From

General Hospital

Requested Date

1/28/2026

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Scott Mitchell, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by General Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

S

I've uploaded the consent form you requested. Please let me know if you need anything else.

Feb 1, 6:33 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Feb 3, 7:19 AM
S

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Feb 5, 9:40 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Feb 7, 10:21 PM
S

Okay, I will follow up with my previous provider to see what's causing the delay.

Feb 9, 8:52 AM
Y

The transfer is complete. The records are now available for your specialist.

Feb 10, 1:08 AM
S

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Feb 12, 5:28 AM
Y

The transfer is complete. The records are now available for your specialist.

Feb 13, 3:37 AM
S

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Feb 15, 7:07 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Feb 16, 1:12 PM
S

Is it possible to get a copy of the records sent to my email as well?

Feb 18, 8:45 PM
Y

The transfer is complete. The records are now available for your specialist.

Feb 21, 7:32 AM
S

I've uploaded the consent form you requested. Please let me know if you need anything else.

Feb 21, 12:08 PM