Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR045

Patient Name

Sharon Mitchell

MRN

MRN26053

Status

Denied

Requesting From

Community Clinic

Requested Date

8/23/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Sharon Mitchell, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Community Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

S

Hi, I'm just checking on the status of my record transfer. Any updates?

Aug 27, 1:16 AM
Y

The transfer is complete. The records are now available for your specialist.

Aug 28, 6:50 AM
S

Can you confirm you received the documents I sent over last week?

Aug 29, 1:19 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Sep 1, 5:50 AM
S

Okay, I will follow up with my previous provider to see what's causing the delay.

Sep 3, 8:17 PM
Y

You're welcome. We're happy to help facilitate this process for you.

Sep 4, 6:14 AM
S

Just confirming my new address is on file for the transfer.

Sep 6, 4:54 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Sep 7, 3:46 PM
S

Thanks for your help, I really appreciate it.

Sep 8, 4:31 AM
Y

We've received your consent form. The records should be transferred shortly.

Sep 8, 2:55 PM
S

Thanks for your help, I really appreciate it.

Sep 9, 5:49 PM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Sep 10, 6:00 AM