Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR046

Patient Name

John Walker

MRN

MRN48377

Status

Denied

Requesting From

Central Clinic

Requested Date

6/29/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, John Walker, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

J

I've uploaded the consent form you requested. Please let me know if you need anything else.

Jul 2, 10:30 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jul 4, 1:17 AM
J

Hi, I'm just checking on the status of my record transfer. Any updates?

Jul 4, 2:20 AM
Y

The request is still in progress. We expect to have an update within 3-5 business days.

Jul 7, 2:12 AM
J

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jul 10, 12:34 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jul 12, 1:51 AM
J

Just confirming my new address is on file for the transfer.

Jul 14, 3:23 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 16, 7:47 AM
J

I've uploaded the consent form you requested. Please let me know if you need anything else.

Jul 19, 3:38 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Jul 21, 6:22 PM
J

Is it possible to get a copy of the records sent to my email as well?

Jul 23, 11:33 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jul 23, 11:51 PM