Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR048

Patient Name

Robert Parker

MRN

MRN39052

Status

Denied

Requesting From

University Hospital

Requested Date

3/2/2024

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Robert Parker, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

R

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Mar 4, 7:26 AM
Y

Thank you for following up. Please let us know if they provide any new information.

Mar 5, 11:09 PM
R

Is it possible to get a copy of the records sent to my email as well?

Mar 6, 2:45 AM
Y

We've received your consent form. The records should be transferred shortly.

Mar 8, 4:14 AM
R

Hi, I'm just checking on the status of my record transfer. Any updates?

Mar 9, 10:43 PM
Y

Thank you for following up. Please let us know if they provide any new information.

Mar 11, 8:43 PM
R

Okay, I will follow up with my previous provider to see what's causing the delay.

Mar 12, 9:26 PM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Mar 15, 11:46 AM
R

I've uploaded the consent form you requested. Please let me know if you need anything else.

Mar 17, 9:32 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Mar 20, 5:07 AM