Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR048

Patient Name

Sandra Doe

MRN

MRN20824

Status

Denied

Requesting From

Central Clinic

Requested Date

1/19/2026

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Sandra Doe, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by Central Clinic. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

S

Can you confirm you received the documents I sent over last week?

Jan 22, 9:18 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jan 25, 8:28 AM
S

Hi, I'm just checking on the status of my record transfer. Any updates?

Jan 26, 3:20 AM
Y

Certainly, we can provide you with a digital copy once the transfer is finalized.

Jan 29, 2:00 AM
S

I've uploaded the consent form you requested. Please let me know if you need anything else.

Jan 29, 10:26 AM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jan 30, 8:33 AM
S

Thanks for your help, I really appreciate it.

Jan 30, 8:53 AM
Y

We've received your consent form. The records should be transferred shortly.

Feb 1, 3:05 PM
S

Thank you for the update! When do you think it will be completed?

Feb 4, 12:06 PM
Y

We've received your consent form. The records should be transferred shortly.

Feb 5, 1:18 PM
S

Is it possible to get a copy of the records sent to my email as well?

Feb 8, 12:55 AM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Feb 10, 6:25 AM