Request Status
Current stage of the medical record transfer.
Patient Record Request Details
Details for request ID RR049

Patient Name

Sarah Brown

MRN

MRN71789

Status

Denied

Requesting From

University Hospital

Requested Date

6/16/2025

Case Details
Additional information and context for this request.

This record request was initiated for continuity of care following the patient's recent relocation. The patient, Sarah Brown, has a complex medical history including chronic hypertension and Type 2 Diabetes, managed by University Hospital. We require the last 24 months of clinical notes, lab results, and imaging reports to ensure a safe and effective transition to our practice.

Please expedite this request as the patient has an upcoming appointment for medication management. The signed patient consent form is attached to the electronic request sent via the health information exchange (HIE).

Denial Reason

The request was denied due to an invalid or expired patient consent form. Please obtain a new consent form from the patient and resubmit the request.

Eligibility Results
Patient's coverage details based on last check.
StatusInactive
Plan NameUnitedHealthcare Choice Plus
Coverage Dates01/01/2023 - 12/31/2023
Primary Care Co-payN/A
Specialist Co-payN/A

Deductibles

IndividualN/A / N/A
FamilyN/A / N/A

Out-of-Pocket Max

IndividualN/A / N/A
FamilyN/A / N/A

Notes

Coverage terminated on 12/31/2023. Please check for new insurance.

S

Okay, I will follow up with my previous provider to see what's causing the delay.

Jun 19, 11:08 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jun 20, 9:08 PM
S

Thanks for your help, I really appreciate it.

Jun 23, 5:09 PM
Y

The transfer is complete. The records are now available for your specialist.

Jun 24, 8:17 AM
S

Thank you for the update! When do you think it will be completed?

Jun 26, 2:33 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jun 27, 12:31 AM
S

I have an appointment with the new specialist next month, so I'm hoping to have the records by then.

Jun 28, 3:29 AM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jun 28, 7:32 PM
S

Is it possible to get a copy of the records sent to my email as well?

Jun 29, 12:28 PM
Y

We've updated your address. We'll ensure the records are sent to the correct location.

Jul 1, 12:26 AM
S

I've uploaded the consent form you requested. Please let me know if you need anything else.

Jul 3, 8:37 PM
Y

We've initiated the request with your previous provider and are awaiting their response.

Jul 3, 11:10 PM
S

Thanks for your help, I really appreciate it.

Jul 4, 12:56 PM
Y

We're still waiting for some documents from your previous clinic. We'll notify you once we receive them.

Jul 6, 11:11 AM